quality
The company is ISO 9001 accredited and maintains high standards to quality assurance with a systems in place for all operations following the office manual, which is overseen by company director, Jeremy Bradley, alongside the office manager. The firm supports and subscribes to the RIBA Continuing Professional Development Programme and encourages staff to continually refresh and add to their skills. Computer and paper-based data storage allows easy retrieval of information and the firm welcomes comments or queries concerning its performance. Complaints are always taken seriously, fully investigated and appropriate action taken, where possible.
